When entering a new country with specific culture, language and industry structure it's a good idea to work on "who" before "what".
Relationship marketing and product marketing are two different strategies that companies can use to connect with customers and drive sales.
Relationship marketing focuses on building long-term relationships with customers through personalization, communication, and customer service. The benefits of using relationship marketing include:
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Increased customer loyalty: By building strong relationships with customers, a company can increase customer loyalty, which leads to repeat business and a steady stream of revenue.
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Increased customer lifetime value: By keeping customers engaged and satisfied over time, a company can increase the lifetime value of each customer, which can lead to higher profits.
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Increased customer retention: By building strong relationships with customers, a company can increase customer retention, which reduces the costs associated with acquiring new customers.
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Increased customer trust: By building trust with customers, a company can increase the likelihood that customers will recommend the company to others, which can lead to new business.
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Increased customer engagement: By engaging customers and keeping them informed, a company can increase customer engagement, which can lead to more sales and revenue.
On the other hand, Product marketing, focuses on promoting a specific product or service to a target audience, highlighting its features and benefits, to generate sales and revenue. This strategy can be useful when introducing a new product or service to the market, or when promoting a product or service that has unique features or benefits.
In summary, Relationship marketing focuses on building long-term relationships with customers, while product marketing focuses on promoting specific products or services to generate sales. Both strategies can be used together to achieve a company's marketing and business goals.